Privacy Policy

1. Introduction

PrimeTime Watches respects your privacy and is committed to protecting your personal data. This policy explains what data we collect, how we use it, and the rights available to you.

2. Information we collect

We may collect account details (name, email, phone), order and delivery details, browsing/search activity, and limited device diagnostics for security and performance monitoring. We do not store card details.

3. How we use your information

We use personal data to fulfil orders, provide support, detect fraud, improve our services, and send important service communications. Marketing communication preferences can be changed anytime from your account settings.

4. Data sharing

• Logistics partners for delivery and order fulfillment.
• Payment partners (such as Razorpay) for secure transaction processing.
• Service providers for analytics and platform reliability.
• Authorities where disclosure is required by law.

5. Security & retention

We follow industry-standard safeguards including encrypted transport, access controls, and ongoing monitoring. Personal data is retained only as long as required for legal, operational, and customer support purposes.

6. Your rights

You can request access, correction, or deletion of your data and opt out of marketing messages. To exercise these rights, contact us using the details below.